[Sharon waits on hold...] You know that "Your call will be answered in the order in which it was received" schtick you get when you're on hold? You know why it sounds dumb? Because single items aren't in any order. They should say, "Calls are answered in the order in which they're received," or, better still, "Calls are answered in order," preferably followed by, "and we'll get to yours as soon as possible."

But anything's better than today's entry: "Your call will be answered in the order it was received."